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Our Vision
Leadership through service.
The vision is achieved by fulfillment of these conditions:
To be a total service company we must live values that make our customers see us as delivering a service and not only hardware.
We must all be passionate service providers to our customers, whether they are internal or external.
Every business process must be designed to contribute to serving our customers.
We must all be passionate service providers to our customers, whether they are internal or external.
Every business process must be designed to contribute to serving our customers.
Our Values
Create Value For The Customer
As a service company, we strive to always fulfill the needs and expectations of our customers and users by creating exceptional value. We have to be recognized by our customer and user as No. 1 in perceived quality.
Commitment to People Development
Only the right people can create exceptional value for our customers. Therefore, we develop our employees’ skills and create high levels of motivation so they are knowledgeable and well trained. Schindler is the preferred employer in the elevator industry.
Integrity
All our employees, regardless of position, function or location adhere to the Schindler Code of Conduct.
Continuous Improvement of Products and Services
We are committed to the continuous improvement of our products, services and business methods. We optimize the processes and internal structures that lead to product superiority and value generation. These practices are designed to reduce complexity, are deployed globally, are applied in a consistent, disciplined manner and are continually improved over time.
Ensure the Safety of Employees and Passengers
Forty thousand Schindler employees serve their customers around the clock. There are 700 million Schindler passengers every day. Safety to each and every one of them is a must. We cannot, and will not, compromise on safety.
Visible Leadership
The leader acts, and through his actions, shows the way. He or she influences or sets the rules. At Schindler, our leaders use respect, clarity, openness, drive, teamwork, accountability, innovation and a commitment to employees and customers to achieve competitive advantage. Schindler managers develop the skills necessary to be leaders who can shape the course of company directions.
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