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Quality Policy
Schindler Elevator K.K. devotes itself at every stage of its business to pursuing Customer Satisfaction as its top-priority goal, by providing its safe and quality products and services through all its employees and its processes.
Action Guideline
- We will provide quality products and services that satisfy customer demands, based on the understanding of customer needs.
- To realize the above goal, we will establish a quality management system supported globally and pursue ongoing improvements.
- We will establish quality goals, review them at regularly scheduled intervals, and carry out assessments and improvements.
- We will fully communicate the Quality Policy to all the employees, by using various effective communication tools.
- We will review the Quality Policy every year to confirm its appropriateness.
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